Terms of service

CORE AGREEMENT

This website is operated by PURHOMECLEAN. Throughout the site, the terms “we”, “us” and “our” refer to the PURHOMECLEAN brand. By visiting our platform or making a purchase, you acknowledge that you have read and agreed to be bound by the following terms and conditions (“Terms of Service”). These Terms apply to all users of the site, including browsers, customers, and contributors of content.

Our e-commerce operations are supported by Shopify Inc., providing the secure technical infrastructure required for your transactions.

ARTICLE 1 – USER ELIGIBILITY

By accessing these Services, you represent that you have reached the legal age of majority in your current jurisdiction. You agree to provide current and truthful information for all account-related activities. You are responsible for all actions taken under your account and for maintaining the confidentiality of your credentials.

ARTICLE 2 – PRODUCT INTEGRITY & AVAILABILITY

We aim to display our products with the highest degree of visual accuracy. However, technical variations in your device’s display may result in minor differences in color or texture. We reserve the authority to adjust pricing, modify descriptions, or discontinue any product at our discretion without prior liability or notice.

ARTICLE 3 – TRANSACTIONAL RIGHTS

We reserve the right to limit or refuse any order you place with us. In the event that we make a change to or cancel an order, we will attempt to notify you via the email address provided at checkout. You agree that products purchased are for individual use only; any unauthorized commercial distribution is strictly prohibited.

ARTICLE 4 – FINANCIAL TERMS

All prices listed are exclusive of shipping fees, customs duties, and local taxes unless otherwise specified. You are responsible for ensuring that your payment and billing information is accurate and updated to prevent processing delays.

ARTICLE 5 – FULFILLMENT & RISK

While we strive for timely delivery, all stated shipping windows are estimates. We are not responsible for delays caused by external logistics providers or customs procedures. Ownership and the risk of product loss are transferred to the customer the moment the package is handed over to the shipping carrier.

ARTICLE 6 – INTELLECTUAL PROPERTY

The design, text, logos, and proprietary technology featured on this site are the exclusive property of PURHOMECLEAN. No part of our Services may be copied, reproduced, or exploited for any purpose without our express written authorization.

ARTICLE 7 – THIRD-PARTY CONNECTIONS

Our platform may include links to external websites or third-party tools. We do not monitor these entities and are not responsible for their content or business practices. Interaction with third-party sites is conducted entirely at your own risk.

ARTICLE 8 – ERRORS & REVISIONS

Occasionally, our site may contain inaccuracies regarding stock levels or pricing. We reserve the right to correct any such errors and to cancel affected orders even after confirmation to ensure the integrity of our operations.

ARTICLE 9 – LIABILITY LIMITATIONS

To the maximum extent permitted by law, PURHOMECLEAN and its team shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our service is provided on an "as is" and "as available" basis.

ARTICLE 10 – INDEMNIFICATION

You agree to indemnify and defend PURHOMECLEAN and our affiliates against any legal claims or financial demands arising from your violation of these Terms or any applicable laws.

ARTICLE 11 – LEGAL JURISDICTION

These Terms of Service, and any disputes arising from your use of our platform, shall be governed by and interpreted in accordance with the laws of Hong Kong SAR. You agree to the exclusive jurisdiction of the courts located in Hong Kong.

ARTICLE 12 – UPDATES TO TERMS

We may update these Terms at any time. It is your responsibility to check this page periodically for changes. Your continued use of the website following any updates signifies your acceptance of the revised Terms.

CONTACT INFORMATION

For formal inquiries regarding these Terms, please contact us at:

  • Email: service@purhomeclean.shop

  • Address: YIN CHEONG LUNG, G/F, 85 Lion Rock Road, Kowloon City, Kowloon, Hong Kong SAR